Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Join Our Movement Today
Take Action for Better Bus Services in the North East
Your voice matters in shaping public transport for everyone.
Together, we can advocate for a sustainable and efficient bus system that benefits our community, economy, and environment.
Join Our Movement for Better Bus Services! We believe that public control of bus services is essential for the North East of England. By advocating for franchising, we aim to enhance passenger experiences, boost the local economy, and protect our environment. Your involvement can make a significant difference!
Get Involved and Make a Difference Your voice matters! We encourage you to participate in our campaign by sharing your experiences with public transport. Together, we can build a strong case for franchising that prioritizes the needs of passengers and the community. Contact us to learn how you can help us advocate for a sustainable and efficient bus service in our region.
Contact Us Today! We are eager to hear from you! Whether you have questions, suggestions, or want to support our cause, please reach out. Your engagement is vital for our mission to achieve public control of bus services. Let’s work together to create a better future for public transport in the North East!